Our Vision
To be the category leader in AI-augmented EAM by delivering a platform where the expertise of our Asset Heroes and intelligent agents work together to shape the future of asset management.
Ultimo is the world's #1 EAM provider, leading a revolution that transforms our client’s maintenance operations into a team where humans and agents collaborate seamlessly to drive reliability, safety, efficiency and innovation.
By focusing on our customers success together with our partners, we empower a community of Asset Heroes who transform their business' performance on our AI-augmented platform.
Ultimo's Four Core Values
Trust
We build trust, our #1 value, with stakeholders by leading with ethics and through the integrity of our technology.
Our platform is secure, available, accessible, resilient and highly performant. Our approach to AI is grounded in responsibility – ensuring adoption and accurate, reliable outcomes. We earn and retain trust through transparency, reliability, ethics and compliance and delivering on our commitments. Just as we foster trust externally, we nurture it within our global employee community, through accountability, openness and respect.
Customer Success
We help customers achieve success, just as we’ve done since the start. We guide customers to succeed in an ever-changing business environment, so everyone can find greater success. We drive our business’ growth and success by focusing on our customers quickly realising value from high quality implementations that deliver measurable improvements in asset performance.
Innovation
We deliver products that are easy-to-use, scalable, and deliver fast time to value. Our products enable our customers to build trust with their customers around the globe. We redefine how asset maintenance work is performed across the industries we serve. Our unified platform, of EAM and agentic systems, redefines the market, leads it, and transforms how our customers succeed.
Determination
We have passion and perseverance to achieve our customers’ and our long-term goals. We demonstrate resilience and stamina, never giving up no matter how tough it gets. We show our commitment to our customers, partners and colleagues through ownership of the results we deliver to make our vision a reality. We have a high-performance culture, that thrives on accountability, with high expectations of ourselves and others, fueled by a growth mindset.
