Billing Specialist

As a Billing Specialist, you play a crucial role in ensuring the accuracy and efficiency of our billing processes. You are responsible for validating customer orders, invoicing SaaS contracts and service-based projects, and managing financial interactions with customers. Your efforts directly contribute to smooth financial operations and high customer satisfaction. You'll join a close-knit team of three Billing Specialists, working collaboratively to ensure seamless billing operations throughout the organization.

Required skills and knowledge:

Review incoming customer orders for accuracy and completeness

• Generate and process invoices for SaaS contracts and service-based projects

• Handle incoming billing-related questions from both internal departments and external customers

• Process credit note requests in a timely and accurate manner

• Manage the financial processing of customer cancellations

• Collaborate closely with Business Operations, Sales, Services and Finance teams to ensure smooth billing operations

What You Bring:

• Experience in billing, finance, or administrative roles

• Strong attention to detail with a focus on accuracy

• A proactive, customer-focused mindset

• Excellent communication and interpersonal skills in both English and Dutch

• Experience with SaaS business models and project-based billing is a plus

• Proficiency in Microsoft Office 365 (especially Excel) and financial systems

What We Offer:

• A dynamic and innovative work environment at a leading EAM software provider

• Opportunities for personal and professional development

• A collaborative team culture with room for your ideas

• Competitive salary and benefits package

• A modern office in Nunspeet complemented by a hybrid working model that requires a regular presence one day per week, offering flexibility for candidates across the Netherlands

• A flexible position for 32 to 40 hours per week

Read a detailed overview of our compensations & benefits on our career page.

About Ultimo

IFS Ultimo is a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it matters to their customers – at the Moment of Service™. We take pride in ensuring our employees can achieve the company goals and develop their careers. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great!