Head of HR Services

IFS Ultimo is a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it matters to their customers – at the Moment of Service™. We take pride in ensuring our employees can achieve the company goals and develop their careers. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great!

The HR department has recently undergone a restructuring to support our company's and employees' growth. It now consists of two areas: People & Culture and HR Services. As Head of HR services, you are responsible for overseeing the delivery of comprehensive global HR services and operations, including managing HR administration and payroll, HR Information systems (HRIS), M&A support, and compliance. The Head of HR Services will ensure that HR services are efficient, scalable, aligned with the organization's strategic objectives and report to the People & Culture Director. 

Key responsibilities are:

• Leading the HR Services organisation (5 HC / 3,5 FTE).
• Responsible for all the global operational- and administrative functions of HR, including payroll.
• Manage day-to-day HR operations, including employee records management, HRIS maintenance, payroll coordination and compensation & benefits administration.
• Ensure HR processes are efficient, standardized, accessible, secure and compliant with local, legal and regulatory requirements.
• Develop and implement HR integration plans for M&As in collaboration with the People & Culture Director, Sr. HRBP, and cross-functional teams to align the acquired company’s HR functions with IFS Ultimo and ensure a smooth transition and integration of HR systems, policies, and procedures.
• Ensure global and regional HR policies comply with local rules, laws and regulations.
• Manage audits, reporting, and compliance requirements related to HR operations.
• Develop and monitor key HR metrics to measure effectiveness and identify improvements.
• Provide regular reports and insights to senior management and IFS on HR service delivery performance.

Required experience and knowledge

• Bachelor’s or master’s degree (or equivalent through experience) in or comparable to Human Resources or Business Administration. 
• Excellent command of both spoken and written English and Dutch (C1+).
• Proven senior experience in human resources management, with at least 3+ years in a leadership role.
• Proven experience in managing global HR operations and delivering HR services.
• Strong knowledge of HR laws, regulations, and best practices in Europe and USA.
• Proficiency with HRIS and other HR technology solutions.
• Experience in an international work environment.

What do we offer:

• A permanent contract for a full-time position (40 hours). 
• Salary aligned with your experience level and market standard + 8% holiday allowance.
• An attractive mobility budget.
• 25 vacation days with the option to purchase 5 additional days.
• Good pension scheme (50/50).
• Incentive scheme.
• Fixed net monthly telephone, home office, and internet allowance.
• Laptop plus everything you need for a good (home) workplace.
• Corporate Social Responsibility (CSR) day, allowing you to take one paid day off per year to participate in volunteer work.
• Read a detailed overview of our compensations & benefits on our career page.

Applying and Next Steps

If you believe this position is the next step in your career, let us know! From there, we will review your resume. We will invite you for a phone call to get the ball rolling and inform you about the upcoming steps. For questions: livelinkyourcareer@ultimo.com or +31 341 42 37 3