Billing Specialist

As a Billing Specialist, you play a crucial role in ensuring the accuracy and efficiency of our billing processes. You are responsible for validating customer orders, invoicing SaaS contracts and service-based projects, and managing financial interactions with customers. Your efforts directly contribute to smooth financial operations and high customer satisfaction. You'll join a close-knit team of three Billing Specialists, working collaboratively to ensure seamless billing operations throughout the organization.

Key Responsibilities

• Review incoming customer orders for accuracy and completeness

• Generate and process invoices for SaaS contracts and service-based projects

• Handle incoming billing-related questions from both internal departments and external customers

• Process credit note requests in a timely and accurate manner

• Manage the financial processing of customer cancellations

• Collaborate closely with Business Operations, Sales, Services and Finance teams to ensure smooth billing operations

What We Offer

• A permanent contract for a full-time position (32-40 hours). 

• Salary aligned with your level of expertise and market standard + 8% holiday allowance.

• An attractive mobility budget.

• 25 vacation days with the option to purchase 5 additional days.

• Good pension scheme (50/50).

• Incentive scheme.

• Fixed net monthly telephone, home office, and internet allowance.

• Laptop plus everything you need for a good (home) workplace.

• Annual volunteer day, allowing you to take one paid day off per year to participate in voluntary work.

Read a detailed overview of our compensations & benefits on our career page.

About Ultimo

At Ultimo, we are more than just a workplace; we offer a vibrant team environment to 300+ innovative thinkers dedicated to making an impact. Here, you'll collaborate with a diverse, talented team that prioritizes growth and continuous learning. We are committed to the professional development and personal well-being of our employees, offering tailored learning paths, flexible working arrangements, and a supportive, inclusive culture that celebrates diverse perspectives.

With us, you’ll have the opportunity to shape the future of EAM technology. Whether you're supporting our clients' journey or contributing innovative ideas to our solutions, every team member plays a role in our mission to empower asset owners and technicians worldwide. Our culture thrives on mutual respect, decisiveness, and the drive to achieve results, all while fostering adaptability and creative problem-solving.

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Required experience and knowledge

• Experience in billing, finance, or administrative roles

• Strong attention to detail with a focus on accuracy

• A proactive, customer-focused mindset

• Excellent communication and interpersonal skills in both English and Dutch

• Experience with SaaS business models and project-based billing is a plus

• Proficiency in Microsoft Office 365 (especially Excel) and financial systems